Frequently Asked Questions
 Do I need any prior experience to parasail?
 No, if you can walk onto our shuttle boat by yourself, transfer over to our Parasail boat by
yourself and if you can sit down, you should be able to Parasail.
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How does the whole thing work? Do we have to get wet?
Each Parasail boat has a self contained launch and recovery system on the boat. You simply
take off and land directly from the back of the boat. You don't have to get wet. Getting wet can
be half the fun. We do offer touch 'n go's, where we slow down and touch your toes in the water.
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Are there any age or weight restriction to
parasail?
We take children as young as 6 years old and have also flown some 95 years old. Our minimum
weight to fly alone is around 125 lbs., but it does increase and decrease throughout the day. The
maximum combined weight is approximately 350 lbs., but it also goes up and down throughout the day.
Wind and weather conditions change and will determine if individuals can fly
single or (tandem) together. Children 6 - 12 must fly with an adult parent or guardian 18 years
or older.
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How long is each trip?
Each flight is 8 - 10 minutes long. The whole adventure once you leave the dock is about 1
hour.
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Can two or three people fly together?
Yes we do allow tandem (2
people together) and also triple flights ( 3 people together). All tandems and triples are done at the captains discretion. Wind, sea and
customers combined weights are also contributing factors.
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How high do we go up when we fly?
We have two options for our
customers. The standard flight is 600 feet of line. The deluxe flight is 800 feet of line. On
average, our 600 ft. parasail flights reach 38 stories off the water, and the 800 ft. flights reach about 50
stories off the water. It is possible to see the curvature of the earth on any flight with the right wind, ocean
condition, boat traffic and other factors.
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Are there sharks in the water
that might bit me?
No one parasailing has ever been
attacked by a shark or any other fish. Parasailing takes place on the Pacific Ocean, and sharks
do live in the ocean, but, we can confidently say they have never been interested in
parasailing.
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What happens if the tow line
snaps or the boat breaks down?
To ensure this never happens, we
insist on a rigorous maintenance program for all our equipment. In the unlikely event of
problems with the boat of tow line, the parasail would gently float down to land on top of the
water.
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What kind of training does it
take to become a Captain?
Each of our captain has a Masters
license from the United States Coast Guard. It takes a minimum of two years of "sea-time" just
to be eligible for this exam. Each year of sea-time takes about 18 months working as a full-time
crew member or deckhand.
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What if I am pregnant?
Unfortunately our Insurance will
not allow anyone that is pregnant to parasail or even go on the boat as an observer. Please
come back and fly with us at a later time.
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What if I have back, neck
or spinal injuries.
Unfortunately do to the bumpy-ness
of the boat ride we do not suggest you parasail or ride along as an observer.
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What if we are physically
challenged, can we parasail?
That depends on each
individual's abilities. To fly you must get onto the boat. Our shuttle boat loads from our dock
and requires 3 steps up and down to the shuttle. You will then transfer from our shuttle boat
to our Parasail boat by stepping up 3 stairs and then back down 3
stairs. Once onboard the Parasail boat you will be harnessed up and will need to walk about 10
feet to the flight deck while climbing up 3 steps. If you can manage these steps on your own,
you can Parasail. Our crew can assist but are unable to physically carry passengers.
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Can we take a camera on the boat
or up in the air?
Please feel free to bring a camera
or a video camera on the boat. However, we only allow waterproof or disposable camera up in
flight, for obvious reasons.
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Is there a photo package we can purchase?
We
offer a Digital Photo package of 30 - 50 pictures. We take pictures on
your take - off and get the close-up shots, touch-n-go pictures, up at
elevation and also during the landing. We give you a SD -Card of all your
pictures that you get to keep and do with as you choose.
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What should I wear
parasailing?
We suggest since the air and ocean
temperatures are so warm in Maui that you come prepared to fly in your bathing suit. You may
wear your tux or evening gown if you prefer.
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Are reservations
recommended?
Yes, due to the popularity of
parasailing, and limited space available, we suggest making your reservations 1-3 days in advance.
In the summer we are often booked up two days in advance.
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What is your cancellation
policy?
We require 24 hours notice of a
cancellation for a complete refund.
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